Refund policy
DAYFADE Return & Exchange Policy
At DAYFADE, we want you to feel confident in every purchase. Please review our return and exchange policy before placing your order.
All Sales Are Final
We do not accept returns or exchanges for change of mind, incorrect size selection, colour preferences, or personal preference.
We strongly encourage customers to review our product descriptions, sizing charts, and measurements carefully before completing their purchase.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery.
Include your order number, a description of the issue, and clear photos of the item.
We will review your request and arrange an appropriate resolution, which may include a replacement or refund.
Order Cancellations
If you need to cancel an order, please request cancellation within 15 minutes of placing it. Once an order has entered processing, cancellation may no longer be possible.
Contact Us
For questions or concerns about your order, please contact DAYFADE through our website.
This policy does not limit any rights or remedies available under applicable Canadian consumer protection laws.
Thank you for supporting DAYFADE.
DAYFADE™ — Daily Wear.